Our Terms & Conditions

Tri forces: Terms and Conditions of Hire

1. Definitions

  • "Company" means Tri forces or its authorised agents.

  • "Client" means the person, organisation, or military unit hiring the equipment.

  • "Hire Period" means the time from the commencement of delivery until all equipment is removed from the site.

  • "Equipment" means all marquees, staging, lighting, power solutions, and items specified in the Quotation.

  • "Quotation" means the formal document issued by the Company outlining the scope and costs of the project.

2. Company Undertakings

  • Fitness for Use: The Company will deliver equipment clean and in a fit state for use on or before the "Use Period" (24 hours unless otherwise invoiced).

  • Health & Safety Compliance: The Company will provide Site-Specific Risk Assessments, Method Statements (RAMS), and proof of Public Liability Insurance upon request.

  • Working at Height: All installations involving work at height will be conducted by competent staff using appropriate access equipment (ladders, towers, or MEWPs) in strict accordance with the Work at Height Regulations 2005. The Company maintains a strict "safety-first" policy and reserves the right to pause work if weather conditions (e.g., high winds) make working at height unsafe.

3. Client Undertakings & Site Conditions

  • Site Plans & Services: The Client must provide an accurate site plan showing all underground services (cables, pipes, fiber optics). The Company accepts no liability for damage to services not clearly marked on the provided plan.

  • Permits & Access: The Client is responsible for obtaining all necessary permits from local authorities, MOD Command, or site owners prior to booking.

  • Interference: The Client shall not tamper with, modify, or move any equipment (especially electrical apparatus or structural supports) once installed, except under the direct supervision of a senior Company employee.

  • Security & Delays: Due to the nature of military sites, the Client must facilitate timely access. A grace period of 10 minutes is allowed for security/guardroom checks. Delays beyond this will be charged at £30 per worker, per hour (or part thereof). Should a delay exceed 60 minutes, the Company reserves the right to leave the site to fulfill other contracts; in this event, the full contract amount remains payable.

4. Power Supply

  • Responsibility: Constant power supply to blowers and electrical equipment is the sole responsibility of the Client.

  • Generators: The Company strongly advises the use of a constant mains power supply over generators. If the Company supplies a generator, it remains the Client’s responsibility to ensure it is monitored; the Company is not liable for equipment failure due to generator fluctuations or fuel exhaustion.

5. Payment Terms (2026 Updated)

  • Bookings over £5,000:

    • Deposit: 30% of the quote total is due upon receipt of invoice (minimum 60 days before the event). 15% of the total quote is non-refundable.

    • Balance: 50% must be paid 21 days prior to the event.

  • Bookings under £5,000:

    • 50% deposit required upfront; 50% balance due 21 days prior to the event.

  • Late Payments: Payments not received by the event day will incur a late fee of 20% of the total contract value, repeating every 10 days until the balance is cleared.

6. Cancellations & Terminations

  • Cooling Off: Either party may terminate this contract without penalty within 30 days of the booking date, provided it is more than 30 days before the hire period. Any funds already invested in custom event materials by the Company are non-refundable.

  • Late Cancellation:

    • Within 14 days of event: Deposit is non-refundable.

    • Within 7 days of event: 100% of the full contract amount is owed.

  • Force Majeure: If the Company cannot complete the installation due to extreme weather or circumstances beyond its control (e.g., base lockdowns), the Company shall not be liable for further compensation beyond the return of appropriate monies for services not rendered.

7. Liability & Indemnity

  • Loss or Damage: The Client is responsible for the equipment throughout the Hire Period and must indemnify the Company against loss or damage, regardless of the cause. The Company may require the Client to provide proof of "Hired-in Plant" insurance.

  • Site Restoration: The price does not include "making good" the site (e.g., peg holes in grass or asphalt) unless damage was caused by the gross negligence of the Company’s workforce.

Last updated: 12/02/26